I’m a guest lecturer for an executive MBA class at Denver University later today. I was asked to talk about Internet business models (among other things), so I thought I’d take a look at the 39 companies that have been through TechStars to give them a sense of the relative popularity of various business models. I think this represents a fairly decent cross section of reality, since about 75% of these companies have raised outside funding after TechStars ended.
Some of these are open to interpretation or are really a hybrid of a couple of forms. My categories might be somewhat arbitrary. But here’s the data as I see it:
SaaS (33%) – These companies sell their product to customers via the web, and don’t bother with a “try before you buy” product. Examples include Rezora, SendGrid and Filtrbox.
Freemium (20%) – These companies give away a free product, and then try to upsell more sophisticated features or solutions on top of that. Check out Baydin and TimZon.
Sell Installed App (5%) – I broke this out from SaaS, because these companies are actually selling software that is licensed and physically installed. Subtle difference these days. A good example is RedLaser from Occipital.
If you add the three approaches above together, you get 58%. So well more than half of the companies we’ve funded are ultimately selling software to people who pay for it. Novel idea, huh?
Gather/sell eyeballs (18%) – You might call this the “advertising” model, or the “underpants” model. Some call it “audience aggregation”. Some of the companies which achieved early exits were in this category (Socialthing, Intense Debate) , but it’s quite risky too. Often, companies doing this initially have other models in mind once they reach a critical mass but can’t use that approach early on because they don’t have enough scale.
Marketplace (13%) – These companies try to aggregate buyers and sellers, and generally take commissions or service fees for providing the marketplace. Foodzie and oneforty are examples.
Lead Gen (5%) – These companies often provide a valuable free service, and then provide qualified leads to buyers. This is very similar to the Freemium model, except that the upsell is not more software, it’s other services or software provided by someone else.
Virtual Goods (2%) – This model typically involves providing a game or other interesting virtual environment and then selling virtual goods in that environment. J-Squared Media’s MiniPlanet is a strong example.
Crowdsourcing (SaaS) (2%) – These companies use the power of a large distributed workforce, often to do things that computers can’t do automatically or efficiently. Typically they ultimately deliver a service to the customer. Retel Technologies is a good example.
Content Production (2%) – Although it’s a perennially unpopular approach with investors, these companies create content and then attract an audience for that content, typically selling advertising inventory targeted at the audience or subscriptions. Howard Lindzon’s WallStrip is an example of this approach that worked well.
Enterprise 2.0 (0%) – I was surprised to see that we haven’t funded any companies (yet) that are taking web 2.0 consumer technologies and applying them to enterprise settings. Some companies I know of that are doing these sorts of things are Yammer and Brainpark, as examples.
So there you have it. If you’d categorize the models differently, please let me know in the comments.
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Ok, now I see it more clearly.... thank you, and keep up the great posts!
I found this list to be very interesting. What I struggle with as an entrepreneur is seeing companies started with 2.0 in mind, and not being able to convince brick and mortar companies to get involved. I think that that are a lot of business models for startups that could be easily applied to a traditional company (and should be applied). Great post...
You are a gentleman and a scholar, I look forward to more posts.
Valid point. Agreed.
Right, but you said above that SAAS companies don't bother with try before you buy at all, and that's just not true. My impression is that many if not most SAAS companies do offer free (albeit time delimited) trials. Maybe you mean that there's a distinction between offering try before you buy for all products, even those with the most limited features, and offering distinct products with the limited features ones being free and "full featured" ones costing money.
Freemium generally has a "free forever" product that is valuable. "Try before you buy" is often limited on a time basis, as with Salesforce. There is no free product that you can use forever (to my knowledge) in that case. I agree that they can all be considered "selling software" - the 58% number I pointed out.
I'm getting hung up on the criteria of "try before you buy" being a differentiator between SAAS and Freemium. Salesforce could be considered the industry leader in SAAS but they offer free trials (try before you buy). Whereas Fred Wilson's definition of freemium seems to depend on big user aggregation before attempting an upsell. Baydin is in closed Alpha, so I can't quickly tell if they would fit Fred's definition and TimZon seems way too niche to fit. I think these categories merit more discussion/review.
keep in mind that my goal here was not to be technical about business model definitions. some of these are certainly hybrids. I think in general marketplaces connect willing buyers and sellers, and leadgen models connect potential buyers to potentially unknown sellers.
I guess I just don't get the difference between Lead Gen and Marketplace. I would say LendingTree is Lead Gen as they certainly take a commission of the lending transaction. Of course they also up sell other services too, so perhaps they are a bit of both. Is there are more definitive way to differentiate the two categories?
I'm not sure the TechStars ones doing this would want me to say just yet (not because they're doing something bad, but because they haven't announced it yet and it's not my place). However, easy and visible examples are LendingTree or Realtor.com.
Can you give an example of a Lead Gen company? I first was thinking that companies such as elance or 99designs or rentacoder fit this category. However, they seem to better fit in your Marketplace category.
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